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FoxtINN pricing

Core and Finance One.
Scale on your terms.

Core for the floor. Finance One for owners. Add Lala on Pro or Portfolio, or get Lala included with standalone Finance One.

Applies to Pro seats, Portfolio property fees, and Lala AI · White Glove and standalone Finance One are monthly published rates

Seat floor: billed seats are at least 10 users per property at $5/user/mo · $50/mo per property to start, plus plan fees as applicable. Annual billing saves 17% on seats, Portfolio fees, and Lala.
Pro

Single location · min 10 seats

$5/ active user / mo
billed annually · save 17%
Min 10 seats · $50/mo seat floor
  • 1 location · min 10 seats
  • Scheduling, geofenced time clock, tasks & SOPs
  • QR guest requests · housekeeping pipeline
  • Chat, updates feed, Daily Worktasks & events
  • Recognition & knowledge base
  • Optional Lala AI add-on · unlimited answers + voice minutes
Most popular
Portfolio

Required for multi-property

$49/ property / mo
Plus $5/user seats · Save 17% vs $59/property monthly
Min 10 seats/property · published for up to 3 properties · 4+ custom
  • Everything in Pro · unlimited locations (published property rate for 2–3 · 4+ quoted)
  • Finance One included (night-audit + P&L) · also available standalone
  • Lala AI add-on · unlimited Ask Lala answers and unlimited Lala voice minutes · one purchase covers every property
  • Custom roles & approval flows
  • Dedicated CSM · 99.9% SLA target
  • SSO & connectors · roadmap / on request
Add-on · Lala AI

AI virtual manager

$49/ account / mo
Annual · save 17% vs $59/mo monthly
Add-on on Pro/Portfolio · includes unlimited Ask Lala answers and voice minutes · one purchase covers every property
  • unlimited Ask Lala answers and unlimited Lala voice minutes
  • No cap · no top-up to buy · nothing to run out of
  • Paid add-on on Pro or Portfolio · included on standalone Finance One
  • Lala (male AI) · Lali (female counterpart) · Call Laila is a human · not FoxtVoice
Finance One · standalone alternative
$199/mo first property

Complete owner plane + Lala AI included (unlimited Ask Lala answers and unlimited Lala voice minutes). No FoxtINN user licenses. No separate Lala fee on this SKU. First property $199/mo · each additional property $149/mo. Finance One is still included with Portfolio if you already run Core · Lala stays a paid add-on on that path (same unlimited usage). Explore Finance One →

White Glove · managed service
From $249/mo

A dedicated ops analyst layered on FoxtINN · reviews, guest comms, vendors and weekly executive reporting. Light Touch from $249/mo · monthly only · no annual option. Higher tiers quoted to your portfolio.

See White Glove
Starter trial: 14 days free in the portal to explore Core. Pro, Portfolio, and Lala auto-renew. White Glove Light Touch is monthly only. Portfolio includes the 99.9% SLA when your order form incorporates it. See Terms. Multi-property requires Portfolio · talk to us for custom pricing above 3 properties.
Cost estimator

Estimate your monthly cost

Seats, properties, Lala AI, and White Glove · minimum 10 users per property. Annual saves 17% on seats, Portfolio, and Lala · White Glove is monthly only. Lala includes unlimited Ask Lala answers and unlimited Lala voice minutes. Standalone Finance One is a separate path · complete owner plane + Lala AI included · $199 first property / $149 each additional, no user licenses, no separate Lala fee. Finance One pricing →

Min 10 per property · current minimum 10
10 users
Pro · single location
1 property
Lala AI
Pro/Portfolio add-on · $49/mo · unlimited answers + voice minutes · save 17% vs $59
White Glove
From $249/mo Light Touch · monthly only · no annual
Pro estimate · annual rates · save 17%
$50/mo

Billed seats: 10 · Min 10 per property

  • 10 seats × $5$50
  • Portfolio property fee$0 · single location
  • Lala AIOff
  • White GloveOff
  • Total$50/mo

White Glove Light Touch is from $249/mo flat · monthly only · higher tiers quoted separately. Lala usage is unlimited once enabled · no top-up needed.

Get a written quote
White Glove · managed service

Pick your level of human touch.

White Glove is a dedicated ops analyst working on your behalf · not automated in the app. They use FoxtINN as the system of record while handling reviews, guest comms, vendors and reporting.

1

Light Touch

Monitor & Flag

From$249/mo

Light Touch · monthly only · no annual option

Basic monitoring & daily oversight

Essential coverage · Next business day response · Weekly email summary

Ideal for owner-operators with 1–3 properties

Most popular
2

Medium Touch

Manage & Execute

Custom pricing

Tailored to your portfolio & scope · monthly

Full daily operations management

Comprehensive coverage · Same business day response · Weekly scorecard + monthly summary

Everything in Light Touch, plus:

Ideal for branded hotels with 2–10 properties

3

High Touch

Optimize & Grow

Custom pricing

Tailored to your portfolio & scope · monthly

Strategic optimization & portfolio management

Full-spectrum coverage · Within 4 hours response · Weekly + monthly + quarterly review

Everything in Medium Touch, plus:

Ideal for multi-property operators & portfolios

Light Touch from $249/mo · monthly only · no annual option. Higher tiers quoted to your portfolio · click any line to see what is included.

Compare plans

Everything, side by side.

Feature comparison for Pro, Portfolio, and Lala AI (included on standalone Finance One with unlimited Ask Lala answers and unlimited Lala voice minutes; paid add-on on Pro and Portfolio)
FeatureProPortfolioWith Lala
FoxtINN Core
Locations1 locationUnlimited · Portfolio required for 2+Pairs with Pro, Portfolio, or standalone Finance One
Active usersMin 10 seatsMin 10 seatsVia plan
Scheduling, swaps & coverageIncludedIncludedVia plan
Geofenced time clockIncludedIncludedVia plan
Tasks, SOPs, Daily Worktasks & eventsIncludedIncludedVia plan
QR guest requests & complaints hubIncludedIncludedVia plan
Housekeeping & maintenanceIncludedIncludedVia plan
Chat, updates & recognitionIncludedIncludedVia plan
Knowledge baseIncludedIncludedVia plan
Timesheet exportIncludedIncludedVia plan
Finance One · bundled with Portfolio or standalone
Night-audit ingest (upload + email)Standalone SKUIncludedVia Portfolio or standalone
Portfolio P&L & franchise bill intelStandalone SKUIncludedVia Portfolio or standalone
Daily Owner BriefStandalone SKUIncludedVia Portfolio or standalone
Lala AI · included on standalone Finance One · $49/mo annual add-on on Pro/Portfolio
Lala AIPaid add-onPaid add-on · all propertiesIncluded on standalone Finance One
Lala add-on rate (Pro / Portfolio)$49/mo annual$49/mo annual · all properties$49/mo annual · $59 monthly
Monthly includedUnlimited answers + voice minutesUnlimited answers + voice minutesunlimited Ask Lala answers and unlimited Lala voice minutes
Plain-English queries (owners)With LalaWith LalaIncluded
Morning & evening briefingsWith LalaWith LalaIncluded
Exception surfacingWith LalaWith LalaIncluded
Bilingual EN & ESWith LalaWith LalaIncluded
Identity & integrations
SSO / SAMLNot includedRoadmapVia plan
SCIM provisioningNot includedRoadmapVia plan
POS, payroll & review connectorsNot includedRoadmapVia plan
Audit logIncludedIncludedVia plan
Support & SLA
SupportEmailPhone, chat, emailVia plan
SLA-99.9% targetVia plan
OnboardingSelf-serve + trialGuided · 1–2 wkWith plan

Finance One is included with Portfolio, or available standalone at $199/mo first property and $149/mo each additional · Lala AI included (unlimited Ask Lala answers and unlimited Lala voice minutes) · no FoxtINN user licenses · no separate Lala fee on the standalone SKU. On Pro and Portfolio, Lala is a paid add-on at $49/mo annual ($59 monthly) per account · same unlimited usage. See Finance One. White Glove is a separate managed service · Light Touch from $249/mo · monthly only · no annual option · dedicated ops analyst, not a third App tier. See the White Glove band above or /white-glove.

Savings snapshot

See your savings in seconds.

Uses the same seat floor and Portfolio rates as the cost estimator above · for a full breakdown with Lala and White Glove, use Estimate your monthly cost.

ROI snapshot
2 locations
20 users

Min 10 seats per property · billed seats 20 · Portfolio annual rates.

Estimated annual savings
$57,897

Based on replacing ~6 tools and reclaiming 60% of ops admin hours, minus FoxtINN at about $198/mo (20 seats × $5 + 2 × $49 Portfolio). Matches the cost estimator rules · seats floor + published Portfolio rates.

FAQ

Pricing
questions.

Still have one? Email us · we reply soon.

Do you offer a free trial?+
Yes · the FoxtINN portal includes a 14-day Starter trial so you can explore Core with your team before committing to Pro or Portfolio. FoxtVoice has its own 14-day trial · start FoxtVoice →
Do I need FoxtINN Core to use FoxtVoice?+
No. FoxtVoice is a standalone AI Front Desk. You do not need Core, Lala, or Portfolio to answer the hotel phone. See FoxtVoice pricing →
How is FoxtVoice priced?+
From $49/mo provisioning + talk time. Front Desk $0.20/min · specialists $0.25/min. 14-day free trial · $99 setup. Quiet months pay provisioning only. Full FoxtVoice rates →
Is there a minimum number of users?+
Yes. Every business starts at a minimum of 10 seats at $5/user/mo annual ($6/user/mo monthly) · that's $50/mo seat cost to start on annual · plus plan fees as applicable. You can add seats above 10 anytime.
Does annual billing save 17%?+
Yes on Pro seats, Portfolio property fees, and Lala AI. Annual saves 17% vs monthly on those lines. White Glove is monthly only · no annual option or 17% discount. Standalone Finance One is published monthly ($199 first property / $149 each additional) · no annual rate. Toggle Annual / Monthly on the pricing page for seats, Portfolio, and Lala. Example: seats $5 annual vs $6 monthly · Portfolio $49/property annual vs $59 · Lala $49 vs $59.
How is Portfolio priced?+
Portfolio is required for multi-property. Published rate is $49/property/mo annual ($59 monthly) for up to 3 properties, plus seats (min 10 per property). For 4+ properties, Portfolio property fees are a custom quote · talk to us.
Does Finance One require Portfolio?+
No · there are two paths. Finance One is included with Portfolio if you run FoxtINN Core across properties · Lala stays a paid add-on on that path (same unlimited Ask Lala answers and unlimited Lala voice minutes). It is also a standalone SKU at $199/mo for the first property and $149/mo for each additional property · complete owner plane + Lala AI included (same allowance) · no FoxtINN user licenses · no separate Lala fee. See Finance One pricing →
How is standalone Finance One priced?+
First property $199/mo · each additional property $149/mo. Complete owner plane + Lala AI included (unlimited Ask Lala answers and unlimited Lala voice minutes) · no FoxtINN user licenses · no separate Lala fee on this SKU. Request a demo or sign in to the FoxtINN portal · there is no public self-serve signup. Explore Finance One →
How does White Glove pricing work?+
White Glove Light Touch starts at $249/mo flat · monthly only · no yearly option. Higher coverage tiers are quoted to your portfolio. It is a managed service, not an App tier.
What counts as a "user"?+
An active employee with login access in any given month · anyone who actually opens FoxtINN. Hourly staff who don't log in (back-of-house only, paper time cards) don't count. Billing still floors at 10 seats.
How does Pro differ from Portfolio?+
Pro is built for a single location (min 10 seats). Portfolio is required for multiple properties · it adds multi-property billing (per-seat plus per-property fees), Finance One (included with Portfolio), and enterprise support. Finance One is also available standalone at $199/mo first property and $149/mo each additional · Lala AI included (unlimited Ask Lala answers and unlimited Lala voice minutes) · no FoxtINN user licenses. On Pro and Portfolio, Lala AI is an optional $49/mo annual ($59 monthly) per-account add-on (Lala is the male AI · Lali is the female counterpart · Call Laila is a human · not FoxtVoice) that covers all properties on the account and includes the same unlimited usage. White Glove is the managed-service layer under the plan cards. See the Compare plans table above.
Is there a setup fee?+
No setup fee on Pro. Portfolio includes guided implementation; White Glove managed service rolls implementation into the quote.
How long does setup take?+
Core / Pro: we provision a portal login · set up in minutes so you can start exploring. There is no public self-serve signup. Multi-location Portfolio includes guided implementation · plan on a longer rollout when you have many properties and integrations. White Glove customers can hand us the keys · we do the work.
Can I cancel?+
Yes. Pro is month-to-month or annual and auto-renews until you cancel. Cancel any time before the renewal date to avoid the next charge. Portfolio contracts are typically annual, with 60 days written notice to non-renew. White Glove Light Touch is monthly only · pause or resize with notice as stated in your order form. See the Terms of Service.
Do plans auto-renew?+
Yes. Pro seats, Portfolio (All Properties) property fees, and Lala AI auto-renew unless you cancel. White Glove Light Touch is monthly only · no annual rate. Terms of Service →
Who gets the 99.9% SLA?+
Portfolio (All Properties) and White Glove, when the SLA is incorporated by your order form. Pro is commercially reasonable without the credit schedule unless an order form says otherwise. Read the SLA →
Do you charge extra for Lala AI?+
On Pro and Portfolio, yes · Lala AI is an optional add-on at $49/mo per account on annual billing ($59/mo monthly) · not per hotel. One Lala purchase covers every property on that account and includes unlimited Ask Lala answers and unlimited Lala voice minutes. Standalone Finance One includes Lala at no extra charge · no separate $49/$59 Lala fee on that SKU · same unlimited usage. Lala is the male AI virtual manager. Lali is the female counterpart (same product, no second fee). Call Laila is a human. FoxtVoice is the AI Front Desk. Multi-property Core requires Portfolio.
Is there a limit on Ask Lala or Lala voice each month?+
No · unlimited Ask Lala answers and unlimited Lala voice minutes. No per-month cap, nothing to buy more of. An Ask Lala answer is a completed Ask Lala reply. A Lala voice minute is Lala voice talk time. A Super Admin can still disable Lala for the organization. Terms of Service →
Where is my data stored?+
AWS infrastructure (us-east-2) by default, encrypted in transit and at rest. Portfolio customers can request custom data residency in EU or Canada regions.
Ready when you are

Stop comparing plans.
See it on your locations.

Call Laila to schedule a walkthrough with your real numbers, or request a demo online. No SDR funnels.

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