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FAQ

Frequently asked,
honestly answered.

Couldn't find your answer? Email hello@foxtcon.com.

Product.

How fast can we go live?+

Single-location Pro: under a week. Multi-location Portfolio: 2–4 weeks depending on integrations. White Glove: we run the rollout end to end.

Does FoxtINN work offline?+

Yes. The mobile app is offline-first for clock-in, tasks and checklists. Data syncs when the device is back online.

What languages does Lala speak?+

English and Spanish across all flows · schedules, SOPs, briefings, queries, review responses. More languages on request for Portfolio.

Can Lala take actions on its own?+

By default, no. Lala drafts and proposes; you approve. Auto-approval is opt-in per workflow (e.g., auto-fill coverage with eligible same-role staff under 35 OT hours).

Where is my data?+

US AWS by default (us-east-2). Portfolio customers can request EU or Canada data residency.

Do I need a credit card to see a demo?+

No. We don't run a self-serve free trial. Request a demo and we build a tailored environment with your industry, headcount and locations.

Pricing.

Do you offer a free trial?+
No · we don't run a self-serve free trial. Instead, our team configures a private demo environment with your industry, headcount and locations so you can see FoxtINN with realistic data. It usually takes a day or two from the time you reach out. Request a demo →
Why is Portfolio and White Glove pricing gated?+
Multi-property pricing depends on properties, peak headcount, the integrations you need, your support SLA, and whether you want a managed-service analyst. We price the work · not the seat · and we’d rather quote you accurately than publish a number that doesn’t fit your business.
What counts as a "user"?+
An active employee with login access in any given month · anyone who actually opens FoxtINN. Hourly staff who don’t log in (back-of-house only, paper time cards) don’t count.
Is there a setup fee?+
No setup fee on Pro. Portfolio and White Glove plans include guided implementation; the cost of that work is rolled into the annual price.
How long does setup take?+
Most single-location Pro customers are live in under a week. Multi-location Portfolio rollouts typically run 2–4 weeks, depending on integrations. White Glove customers can hand us the keys · we do the work.
Can I cancel?+
Yes. Pro is month-to-month or annual; cancel any time. Portfolio and White Glove contracts are annual, with 60 days written notice to non-renew. We don’t believe in long lock-ins.
Where is my data stored?+
US-based AWS infrastructure by default, encrypted in transit and at rest. Portfolio customers can request custom data residency in EU or Canada regions. SOC 2 Type II report available under NDA.
Do you charge extra for Lala AI?+
Pro includes 5 Lala queries per user per day at no additional cost. Portfolio and White Glove include unlimited Lala. Briefings, exception surfacing and coverage filling aren’t counted against the quota.
Ready when you are

Run every location
like your best one.

Book a 30-minute walkthrough with our team. We'll model your locations, your shifts, and what Lala would have done last week.

Request a demoSee pricing