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Trust & Legal

Terms of Service

Last updated:

This document describes how FoxtINN, Inc. ("FoxtINN," "we," "us") handles terms of service matters. It is provided for transparency and is not legal advice. If you have questions, contact hello@foxtcon.com.

Acceptance

By accessing foxtinn.com or using FoxtINN, you agree to these Terms and the documents incorporated by reference (Privacy Policy, Acceptable Use Policy, and where applicable the DPA, EULA, and SLA). If you do not agree, do not use the services.

Accounts & eligibility

You must be authorized to bind your organization. You are responsible for account credentials and for activity under your accounts.

Subscription & payment

Plans are billed monthly or annually as quoted. Pro plans renew automatically unless canceled. Portfolio plans are typically annual with non-renewal notice as stated in your order form (default 60 days unless otherwise agreed). White Glove Light Touch is monthly only · no annual rate; higher White Glove tiers follow the billing terms in your order form.

Service availability

Portfolio and White Glove customers receive the uptime commitments in the SLA. Pro is provided on a commercially reasonable basis without a formal uptime credit program unless stated in an order form.

Acceptable use

You must comply with the Acceptable Use Policy. We may suspend access for material violations or security risk.

Intellectual property

FoxtINN owns the software, documentation, and branding. You retain ownership of Customer Data. Feedback may be used to improve the service without obligation to you.

Confidentiality

Each party agrees to protect the other's Confidential Information using reasonable measures and to use it only for performing under these Terms.

Disclaimers

Except as expressly stated in an order form or SLA, the services are provided "as is" without warranties of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by law.

Limitation of liability

Except for (a) indemnification obligations, (b) breach of confidentiality, (c) unpaid fees, or (d) willful misconduct or fraud, each party's aggregate liability arising out of these Terms is capped at the amounts paid or payable by you to FoxtINN in the twelve (12) months before the claim. Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, to the fullest extent permitted by law.

Indemnification

You will defend and indemnify FoxtINN against third-party claims arising from Customer Data, your misuse of the services, or your violation of law or these Terms, subject to prompt notice and reasonable cooperation.

Governing law & disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules. Exclusive venue for disputes is the state or federal courts located in Delaware, and each party consents to personal jurisdiction there. Either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property or confidential information.

Changes

We may update these Terms by posting a revised version with a new "Last updated" date. Material changes to paid subscriptions will be communicated with reasonable notice where required.